FAQ

  1. Do you offer delivery services for your products? Yes, we offer delivery services for our products. 

  2. How far in advance should I place my order? We recommend placing your order as soon as possible to ensure availability, especially for custom designs. 

  3. What forms of payment do you accept? We accept various forms of payment, including credit/debit cards, PayPal, After pay, and bank transfers. Please contact us for more information on payment methods.

  4. Can I make changes to my order after it has been placed? We understand that plans may change. Please contact us as soon as possible if you need to make changes to your order, and we'll do our best to accommodate your request.

  5. What is your return policy? Please refer to our Return Policy page for more details.

  6. Can I request a custom design for my event? Absolutely! We offer custom design services at no extra cost. Simply share your ideas with us, and our team will work with you to create a design that suits your needs.

  7. What if I encounter an issue with my order? Your satisfaction is our top priority. If you encounter any issues with your order, please don't hesitate to contact our customer support team, and we'll do everything we can to resolve the issue promptly.

  8. How Are Items protected during Transit? All acrylic items have a protective layer other plastic or paper which need too be removed before use,